Why choose Iconic Medicare?
Iconic Medicare Sdn Bhd, IMED is a fully owned subsidiary of Iconic Worldwide Berhad, a public listed company listed in Bursa Malaysia.
Our company and factories are certified under ISO 13485 medical device manufacturer and our products are manufactured with the highest quality standard. Add our products are in compliance with European standard EN14683, CE certified and United State Standard ASTM F2100 for medical grade face mask.
All our products are made in Malaysia and we are registered under Medical Device Act in Malaysia with registration No GA8179120-51201.
Click here to check out our certification.
Why so special about Iconic Face Mask?
We are committed to produce products that are highest in quality and reliability. We are constantly innovating and our Research and Development together with our Design team aim to supply our customers with products which are comfortable to use while enlighten customers with various new designs to choose from. Our ultimate aim is to have products that are safe and comfortable to use while you can match your daily lifestyle from our various designs available.
Our face mask uses the best quality material where the overall structure is soft and silky and it is made from acne free hypoallergenic material. It is also good in breathable, once you try it, you will love it!
How to purchase Iconic Medicare Face Mask?
Online Store
1. Official Website
2. Shopee Mall Msia https://shopee.com.my/iconicmedicare
Shopee Mall Sg https://shopee.sg/iconicmedicare.sg
3. Lazada Mall https://www.lazada.com.my/shop/iconicmedicare
4. Tiktok Shop https://www.tiktok.com/@iconicmedicare_?_t=8e5KNmUv2o6&_r=1
5.Sunway E-mall https://www.sunwayemall.com/
6. Alpro one-click https://www.alpropharmacy.com/?s=iconic+medicare&post_type=product&dgwt_wcas=1
Walk in purchase
-Iconic Hotel -Icon City, Bukit Mertajam
-Iconic Development – Bayan Baru, Penang
-Selected Pharmacy (you may check out here or refer to our Facebook pinned post)
*Walk-in purchases are subject to availability and are based on a 'while stocks last' basis. Different outlets carry different designs. We would suggest you give them a call before you head there.*
How I know my order is success or fail?
You can check the status by login in into www.iconicmedicareshop.com
—–>MY ACCOUNT—–> ORDER HISTORY
If your status is:
Paid – Your order has been successfully placed, and we are currently packing it. It will be shipped out within 2-5 working days.
Fulfilled – Your order has been packed and shipped. The tracking number will be updated in your order history, and an email will be sent to your inbox (please check your junk mail if it is not in your inbox).
Unpaid/Failed – Your order has failed due to pending payment or other reasons. Please proceed with the payment, replace the order, or contact our customer service for assistance if you've already made the payment.
Which payment method can be use?
We accept Online Baking (FPX), VisaCard, MasterCard, E-wallet (TNG & Shopee Pay)
How do I choose your face mask? What is the difference between Signature Series and Premium Series?
The only difference between Signature and Premium Series is the outer layer. The outer layer of signature series is made from PP Non-Woven Fabric while premium quality is made from Spunlace Non-Woven Hydroentangled Fabric. As a comparison, premium series has a higher breathability level and the texture is much softer and smoother overall.
In terms of spec, both of them are suitable for sensitive skin users and they have the same BFE >99% and PFE > 98%. Colors and design wise, Premium Quality Series have more colors and designs for you to choose on.
*Inner layer of Premium Black is made from PP Non Woven Fabric which is different from other series inner white layer.
When is the sold-out product going to restock?
We do regular restock on different items and there is a subscription column under every sold-out item on our website. You may drop your email at the subscription column and we will notify you by email once the item is restocked.
Please ensure to check your email inbox or junk mail to ensure you have successfully subscribed to the restock.
Tip: you will receive an email from us.
Subject: You subscribed to [Special Edition] Meow Series Adult 3 Ply Medical Disposable Face Mask (#13407) at Iconic Medicare.
In addition, we will make announcement on our Facebook and Instagram page for any update. Do remember to like and follow our FB & Insta Page.
Facing issue when purchase from Iconic Face Mask Vending Machine?
You may contact the phone number indicated on the vending machine. Every machine provides an emergency contact. If you could not reach them, please contact/ Whatsapp +6016-9437199.
Where is the location of the Vending Machine?
You may find out here
How to enjoy FREE SHIPPING?
Spend RM80 & Above in a single order. Free Shipping only applicable for West Malaysia.
Where do you ship in Malaysia?
We ship to whole Malaysia, East Malaysia and West Malaysia.
Customer from Singapore, you may place order on Shopee Mall Singapore https://shopee.sg/iconicmedicare.sg
Do you ship overseas?
Currently we did not ship internationally for loose order. However, we do ship overseas for bulk purchase. Please contact our Customer Service via Whatsapp +6016-9437199/ Email to customerservice@iconicmedicare.com
May I order through Facebook and Whatsapp?
Unfortunately, we did not take orders on WhatsApp to avoid any missed out order. We encourage customer to place order direct from our official website or other online platforms.