How much the postage/shipping cost?

Shipping costs are calculated during checkout based on the total order amount. You may refer to the charges below : 

West Malaysia (Ninja)
Below RM80
Above RM120

East Malaysia (Ninja)
Below RM199
RM200 - RM599
RM600 - RM699
RM700 - RM799
RM800 - RM899
RM900 - RM999
RM1000 - RM1099
RM1100 - RM1199

Where is the pick-up point?

Pick-up only available in Penang. There are 2 pickup locations in Penang where you can select during check out on website : 

Pickup PointDetails
Iconic Hotel - Icon City 
Icon City Bukit Mertajam
Business Hour : Operate 24 Hours
Tel : 04-5059988

Iconic Development - D'Piazza Mall 
D’Piazza Mall, Jalan Mahsuri, 11900 Bandar Bayan Baru, Pulau Pinang.
Business Hour : Monday-Saturday 9am-6pm (Closed on every Sunday and Public Holidays)
Tel : 04-6431888

How long is my order to be ready and ship out from Iconic Medicare?

All shipments will be arranged and send out within 1-10 working days after payment. (might delay during overwhelming orders). We will send you the tracking number/inform self-pick up once your order is shipped or ready for pick up through Email. (Kindly check your inbox or junk mail for the email.)

For self-pickup customer, you will receive an SMS from us when your order is ready for pickup.

How long the transit time domestically?

Standard Delivery
West Malaysia (WM)

2 - 5 working days

East Malaysia (EM)

5 - 14 working days (might takes longer period if there is holiday season)

*Shipping time frame shall subject to change according the time frame provided by courier service company and market demand.