How much the postage/shipping cost?
Shipping costs are calculated during checkout based on the total order amount. You may refer to the charges below :
| West Malaysia (Ninja) | |
|---|---|
| Below RM80 | RM7 |
| Above RM120 | FREE |
| East Malaysia (Ninja) | |
|---|---|
| Below RM199 | RM30 |
| RM200 - RM599 | RM50 |
| RM600 - RM699 | RM75 |
| RM700 - RM799 | RM90 |
| RM800 - RM899 | RM111 |
| RM900 - RM999 | RM126 |
| RM1000 - RM1099 | RM143 |
| RM1100 - RM1199 | RM162 |
Where is the pick-up point?
Pick-up only available in Penang. There are 2 pickup locations in Penang where you can select during check out on website :
| Pickup Point | Details |
|---|---|
| Iconic Hotel - Icon City | Icon City Bukit Mertajam Business Hour : Operate 24 Hours Tel : 04-5059988 |
| Iconic Development - D'Piazza Mall | D’Piazza Mall, Jalan Mahsuri, 11900 Bandar Bayan Baru, Pulau Pinang. Business Hour : Monday-Saturday 9am-6pm (Closed on every Sunday and Public Holidays) Tel : 04-6431888 |
How long is my order to be ready and ship out from Iconic Medicare?
All shipments will be arranged and send out within 1-10 working days after payment. (might delay during overwhelming orders). We will send you the tracking number/inform self-pick up once your order is shipped or ready for pick up through Email. (Kindly check your inbox or junk mail for the email.)
For self-pickup customer, you will receive an SMS from us when your order is ready for pickup.
How long the transit time domestically?
| Standard Delivery | |
|---|---|
| West Malaysia (WM) | 2 - 5 working days |
| East Malaysia (EM) | 5 - 14 working days (might takes longer period if there is holiday season) |
*Shipping time frame shall subject to change according the time frame provided by courier service company and market demand.